SALES COORDINATOR

### Job Summary We are looking for a motivated and organized **Sales Coordinator** to support the sales team, coordinate with customers, prepare quotations, follow up on enquiries, and assist in business development activities. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to coordinate multiple tasks efficiently. ### Key Responsibilities * Coordinate with the sales team and customers on daily sales activities. * Receive and respond to customer enquiries through phone, WhatsApp, email, and other communication channels. * Prepare and send **quotations, proposals, invoices, and sales documents**. * Follow up with customers regarding quotations, orders, payments, and delivery schedules. * Maintain accurate records of customer enquiries, quotations, orders, and sales activities. * Coordinate with the sales, accounts, warehouse, and technical teams to ensure smooth order processing. * Assist sales executives in preparing customer presentations and product information. * Identify potential customers and support the sales team with **business development and lead generation**. * Make follow-up calls to existing and potential customers. * Update customers regarding product availability, pricing, delivery, and order status. * Maintain and update the customer database/CRM. * Prepare daily, weekly, and monthly sales reports. * Handle customer complaints and coordinate internally for timely resolution. * Monitor pending quotations and follow up to convert enquiries into sales. * Support the sales team in achieving monthly sales targets. ### Requirements * Previous experience as a **Sales Coordinator, Sales Administrator, Sales Support Executive, or similar role** is preferred. * Good English communication skills, both written and verbal. * Good telephone and customer-handling skills. * Proficiency in **Microsoft Office**, especially Excel and Word. * Knowledge of preparing quotations and sales documents. * Good organizational and follow-up skills. * Ability to work under pressure and meet deadlines. * Positive attitude and willingness to learn. * UAE experience is an advantage. ### Preferred Skills * Customer service and relationship management * Sales follow-up * Quotation preparation * Lead generation * Business development support * Microsoft Excel * Email and WhatsApp communication * Strong coordination and organizational skills ### Working Environment The candidate will work closely with the sales and management teams and will be responsible for ensuring that customer enquiries and sales activities are followed up properly from enquiry through order completion.