Secretary/Receptionist

We are looking for a Secretary / Receptionist to join our cargo and logistics company. The successful candidate will be responsible for welcoming visitors, handling phone calls and emails, supporting daily office administration, and assisting the operations team with cargo-related documentation. Key Responsibilities Welcome and assist customers, visitors, drivers, and suppliers in a professional manner. Answer and transfer telephone calls and respond to general inquiries. Manage incoming and outgoing emails, correspondence, and office communications. Prepare, organize, and maintain company documents, files, and records. Assist with cargo documentation, invoices, delivery notes, quotations, and other logistics paperwork. Coordinate with customers, drivers, warehouse staff, freight forwarders, and operations teams. Receive and distribute documents and courier deliveries. Schedule appointments, meetings, and office activities. Enter and update customer and shipment information in company systems or Excel. Prepare basic reports and daily administrative records. Follow up on pending documents and customer requests. Provide general administrative support to management and the cargo operations team. Maintain a clean, organized, and professional reception and office area. Requirements Previous experience as a receptionist, secretary, administrator, or office assistant; cargo/logistics experience is an advantage. Good communication and customer-service skills. Good knowledge of MS Office, Excel, Word, and email. Good organizational and time-management skills. Ability to handle multiple tasks and work under pressure. Professional appearance and attitude. Good English and Arabic communication skills; additional languages are an advantage (French)